Cookie Policy

1. Introduction

This Cookie Policy explains how Collect Removals uses cookies and similar technologies on our website.

Cookies help websites function correctly, remember preferences and, where enabled, provide information about how visitors use a website.

We are committed to respecting your privacy and complying with applicable UK data protection and privacy laws, including the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

This policy explains what cookies are, the types of cookies that may be used on our website and how you can manage your preferences.

2. What Are Cookies?

Cookies are small text files that websites may store on your computer, mobile phone, tablet or other device when you visit a website.

They allow a website to recognise your device and may help it remember information about your visit.

Other technologies, such as tracking pixels, local storage and similar identifiers, may perform comparable functions. Where relevant, references to cookies in this policy also cover similar technologies.

3. Why We Use Cookies

Depending on the features and tools installed on our website, cookies may be used to:

• Ensure the website operates correctly.
• Remember your preferences and settings.
• Help quotation and contact forms function properly.
• Understand how visitors navigate and use our website.
• Identify technical issues and improve website performance.
• Measure the effectiveness of marketing campaigns.
• Support advertising and remarketing activities, where enabled and permitted.

We only use non-essential cookies where the appropriate consent has been obtained.

4. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are essential for providing services you request or enabling core website functionality.

They may support security, navigation, form functionality, session management and cookie preference settings.

Strictly necessary cookies do not require consent where they meet the relevant legal requirements. We will not use this category to include cookies that are merely useful or convenient.

Functional Cookies

Functional cookies may remember preferences or settings to provide a more personalised experience.

For example, they may remember certain choices you make while using the website.

Where these cookies are not strictly necessary, we will request your consent before using them.

Analytics and Performance Cookies

Analytics cookies may help us understand how visitors interact with our website, including which pages are visited, how visitors arrive at the website and whether technical problems occur.

This information can help us improve our website and make it easier for customers to request a quotation or find information about our removals services.

We will only activate analytics cookies where required consent has been obtained.

Marketing and Advertising Cookies

If advertising or marketing tools are installed, cookies may be used to measure advertising performance, understand interactions with marketing campaigns or show relevant advertisements.

These cookies may involve third-party providers and may allow information about website visits to be associated with advertising activity.

Marketing cookies will only be used where applicable law requires and the appropriate consent has been obtained.

5. First-Party and Third-Party Cookies

First-party cookies are set directly by the website you visit.

Third-party cookies are set by other providers whose services may be integrated into a website, such as analytics, advertising or embedded content services.

The third parties involved will depend on the tools and integrations currently installed on our website.

Where third-party technologies are used, we will take appropriate steps to ensure that their use complies with applicable privacy requirements.

Some third-party providers may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate legal safeguards will be applied where required.

6. How Long Do Cookies Last?

Cookies may be classified according to how long they remain on your device.

Session cookies are generally deleted when you close your browser.

Persistent cookies remain on your device until they expire or you delete them.

The duration of a cookie depends on its purpose and the provider that sets it.

We aim to ensure that cookies are retained only for as long as necessary for their intended purposes.

7. Your Cookie Choices and Consent

When you first visit our website, you may be presented with a cookie notice allowing you to manage your preferences.

Where consent is required, non-essential cookies will not be activated until you have given your consent.

You should be able to:

• Accept all cookies.
• Reject non-essential cookies.
• Choose which optional cookie categories to allow.
• Change or withdraw your consent later.

Withdrawing consent will not affect the lawfulness of any processing carried out before withdrawal.

You can also manage or delete cookies through your browser settings. However, blocking certain cookies may affect some website features.

If our website provides a cookie settings link or button, you can use it to revisit your preferences.

8. How to Manage Cookies in Your Browser

Most browsers allow you to view, block or delete cookies through their settings.

You can usually find these options in the privacy or security section of your browser.

For further assistance, consult the support documentation for your browser, such as Chrome, Safari, Firefox or Microsoft Edge.

Please be aware that deleting cookies may remove saved preferences, including your previous cookie choices. Where appropriate, our website may ask you to set your preferences again.

Browser settings do not replace any consent mechanism required on our website.

9. Personal Information and Cookies

Some cookies and similar technologies may collect or be associated with information that identifies, or could reasonably be linked to, an individual.

Where cookie-related information constitutes personal data, we handle it in accordance with our Privacy Policy and applicable data protection law.

For more information about the personal information we collect, how we use it and your rights, please read our Privacy Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy when our website, technologies, services or legal obligations change.

Any changes will be published on this page, together with an updated revision date.

We encourage you to review this policy periodically to stay informed about how cookies are used on our website.

11. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us.

Business name: Collect Removals

Business address: 19 Kendal Parade, London, N18 1ND

Email: info@collectremovals.co.uk

Telephone: 02071640227

We will do our best to respond to your enquiry and explain how our website handles cookies and similar technologies.

Collect Removals – Your Privacy Matters.